Lexacom 3.12 Manual

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  • Lexacom Scribe

Lexacom Scribe

 

Overview

 
Lexacom allows sites to send dictation to the Lexacom Scribe outsourced transcription service either as a replacement or a supplement to having Lexacom Type users transcribe dictation.
 
Lexacom Scribe is activated through the Lexacom Cloud website and configured through Lexacom Admin. The ability to send or forward to Lexacom Scribe may be given to particular Talk Users and/or Type users, or restricted to the Administrator only.
 
When dictation is sent to the Lexacom Scribe service the dictation does not appear in any typing pool but will appear in the user's and Administrator tracking with the status Sent to Service. The audio file is securely transferred from the server to the Lexacom Scribe service for processing. When the dictation has been typed, the dictation is returned to the dictation's specified Return To service with the typed document attached.
 

Applying for Lexacom Scribe

 
 
 
Figure 1: Transcription Services
 
 
If you wish to register with one of Lexacom’s alternative Outsourced Transcription partners, please contact the Helpdesk on 01295 236 910 Opt 3 for further assistance.
 

Creating the Service Pool

 
Once you have successfully applied for Lexacom Scribe, you will need to create the service pool to allow users to send items for transcription.
 
See here for instructions on creating pools within Lexacom Admin; the pool requires the following details:
 
Name - choose a name for the Lexacom Scribe pool
Type - select Third Party Service
Target - select the third-party service from the available services
 

Configuring Users to Send to the Pool

 
The Lexacom Scribe service acts similarly to other internal typing pools within Lexacom.
 
Administrator
 
The Administrator will always be able to forward dictations to Lexacom Scribe through the Tracking grid in Lexacom Admin.
 
Lexacom Talk Users
 
Talk users may be set to be able to send directly to Lexacom Scribe, either as their default or an optional Send To service.
 
 
Additionally, the Return To service set on the dictation determines to where the typed dictation is returned; the document may be set to be returned to the author, or to a typing pool or individual Lexacom Type user.
 
 
Lexacom Type Users
 
Type users may be set to be able to forward from the active dictation to Lexacom Scribe.